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Repair

Eberle Design does not currently use a Return Authorization (RMA) system for repair service. Please send any units requiring service directly to:

Eberle Design Inc.
Attention: Repair
3510 E Atlanta Avenue       (note this new address)
Phoenix, AZ 85040

To avoid potential delays please include all contact information and any relevant test reports or failure descriptions.

Warranty and Repair Statement

    Warranty Statement and Repair Charge Schedule

In order to keep pace with aging equipment, parts obsolescence, and to provide the highest level of service to our customers, EDI has changed our repair policy. Effective June 2013, a new policy places limits on the age of equipment that can be tested and repaired. 

Repair Charges

EDI can accept a Purchase Order or VISA, Mastercard, Discover and American Express credit cards.  A Purchase Order should be sent to Repair@EDItraffic.com. For Credit Card charges please use this Authorization form or charge-authorization via telephone.

  Credit Card Authorization form (PDF)

  Credit Card Authorization form (Word)

Sales & Marketing Information

info@EDItraffic.com

Telephone:  (480) 968-6407
Fax: (602) 437-1996

Switchboard Hours
7:30 am to 4:00 pm MST